Payment policy
Standard terms – 50% upfront and 50% 30 days prior to arrival, or 100% if within 30 days of arrival.
*Bookings made more than 180 days in advance can be secured with a $0 deposit, then 3 equal, interest-free instalments automatically deducted at 180, 90 and 30 days prior to arrival. A security deposit in the amount of $750 will be held against your credit card from the morning prior to your day of arrival. This amount will be automatically released 5 days after check out, provided there are no damages or breaches to our Terms & Conditions.
Cancellation policy
• 100% refund (minus 2.5% booking admin fee) if cancellation is more than 30 days before arrival date.
• 50% refund (minus 2.5% booking admin fee) if cancelled 15-30 days before arrival date.
• No refund if cancelled within 14 days of arrival.
• If payment has not been made by the due date, your booking may be cancelled, and any payments already made forfeited.
• No refunds are provided for early departure.
• Bookings may be transferred to a future date provided the reschedule is requested at least 30 days before the arrival date. Any reschedule must be for the same property and is subject to availability and any revised tariff which may be applicable.
• We recommend all guests take out comprehensive travel insurance to cover unexpected illness, accidents, inclement weather events, natural disasters or other unforeseen circumstances, as exemptions to our cancellation and refund policy may not be made for these reasons.
• All reservations are made in good faith by us but may be subject to changes in circumstances beyond our control. If a property becomes unavailable, we will endeavour to find alternative accommodation, or provide a refund of any monies paid.
Booking terms & conditions
Please understand that you are booking a privately owned holiday home. As your host, Bookabreak’s role is to help ensure you have a great stay, while also safeguarding our client’s asset. We simply ask that you respect the home and treat it as you would your own.
By proceeding with your booking, you confirm that you have thoroughly read the property listing, and agree to the following Terms & Conditions.
HOUSE RULES
• All guests, excluding children, must be over 25 – unless otherwise agreed in writing.
• Schoolies, weddings, parties, events and gatherings of any kind are strictly prohibited. Any breach of this condition may result in termination without refund, including forfeiture of any applicable security deposit.
• We do not accept third-party bookings. The person placing the booking must stay for the full duration.
• The number of guests at the property must not exceed its advertised maximum occupancy. Only children under 2 years of age are excluded from the total.
• This property is not pet friendly. Unauthorised pets may result in termination without refund, including forfeiture of any applicable security deposit.
• The property must be left tidy on departure. A simple Vacating Checklist is provided and reflects basic, common-sense tasks to ensure the home is left secure and in a responsible condition. These include switching the heating/cooling off, removing food from fridges and freezers, starting the dishwasher, cleaning the BBQ and placing rubbish in the appropriate Council bins. Other reasonable property-specific tasks may also apply.
• Smoking is strictly prohibited inside. If smoking outside, please ensure all evidence is removed before departure. If smoking is found to have occurred inside, specialist cleaning and/or fumigation costs may be charged to the guest.
• Guests are responsible for securing the property during their stay, and upon departure. All windows and doors must be closed and locked, blinds and curtains closed, alarms activated where applicable, and keys returned to the key safe.
LOCAL LAWS
Guests must comply with the Mornington Peninsula Shire Short Stay Rental Accommodation Code of Conduct, which states:
• Unacceptable behaviour is prohibited, including loud or aggressive behaviour, yelling, screaming, arguing, cheering, clapping and singing.
• Tents, caravans, campervans or other additional accommodation are not permitted.
• Noise must be kept to a reasonable level and outdoor areas, including swimming pools, spas, decks and balconies, must not be used between 11pm and 7am.
• Guest vehicles must be parked within the property boundaries. Parking on nature strips is prohibited.
If Council or Police are called to attend the property due to guest behaviour, the booking may be terminated without refund, including forfeiture of any applicable security deposit.
REPAIRS, MAINTENANCE & DAMAGE
All Bookabreak properties are individually owned and, just like in any home, occasional maintenance issues, service interruptions or equipment failures may occur. Please notify us as soon as you become aware of any issue so we have the opportunity to rectify as quickly as possible. Any damage occurring during your stay must also be reported promptly. We understand accidents happen, and early notification allows us to minimise the impact on the property owner and incoming guests.
WAIVER
To the extent permitted by law, neither Bookabreak nor the property owner accepts responsibility for injury, illness, accidents, or the loss, theft or damage of personal belongings during your stay. We strongly recommend that all guests hold appropriate travel insurance.
LOST PROPERTY
Any belongings found at the property will be held for a maximum of 14 days. Guests are responsible for providing a prepaid satchel or arranging collection from our office at: 2815 Point Nepean Road, Blairgowrie VIC 3942
RESPECT FOR OUR TEAM
Our team is here to assist you and must be treated respectfully at all times. We have zero tolerance for abusive, threatening, aggressive or disrespectful behaviour towards our staff.
We had such a lovely stay, beautiful and clean, will come back again!
Lovely bungalow, would definitely recommend for couples or small groups. Thanks for having us.
The OVER 70’s
Very comfortable and lovely back deck.Only concern from an elderly point of view is that it is very hard to get into the spa to be able to shower. Needs at least one safe holding rail.
This stay was phenomenal, we absolutely loved it. I see in some of the reviews some complained about the kitchen area being outside, or the WIFI etc the fact that you go away to another place means you want to get away from day to day living stuff for us it did not matter if the kitchen area is outside, it reminded us of when we went camping when we were still living in South Africa 🙂 and the WIFI didn’t bother us in the least we just gave our phones to our little one to watch Netflix in the evenings. I will suggest this place to everyone I know, it is big enough, cozy and near the beach and shops… STUNNING STUNNING STUNNING!!!!!!
Spacious bedrooms and great outdoor area.
Good location not too far from the strip of shops in Blairgowrie. Communication was clear and frequent. Beds comfy and bathroom clean and tidy. We stayed in winter so couldn’t make full use of the outdoor area but would imagine this would be perfect for a summer weekend away
Great location, very close to rock pools. The rooms were super comfortable and everything was very neat and clean.
Nice and private even though sited at the rear of main property. Very well equipped and very clean, tidy and nicely furnished. Great outdoor deck with cooking facilities. We spent most of our time with nearby family. Good location but you will need a car to access beaches and shops. Thank you for having us to stay.
A beautiful stay well worth it. Nice quiet and relaxing. Thank you for having us
Lovely, the property was exactly as described. Nice hosts, Very enjoyable stay would recommend it to anyone looking for a short getaway
Excellent place, clean and beautiful! The only small downsides are 1 hard to find the key 2 low-speed internet Great host!
Beautiful place to get away. Very clean and well set up. Spa bath is amazing! highly recommended. hosts are really nice and easy to communicate with. accomodation if close to shops and restaurants.
Very peaceful, lovely gardens, very well decorated, nice facilities & nice hosts.
It was a nice stay and we had all that we needed. The space is attached to the main house, felt very close with a door separating the two.
thanks for the stay was a relaxing place and enjoyed it
We enjoyed our stay despite the power outage. The owners are very friendly and responsive. Local recommendations are highly appreciated.
That was a superb property. Very clean, organised, and nice place. Very responsible host.
Very quiet location, short walk to shops and beach. Outdoor space is a beautiful spot to laze away your day, the beds are very comfortable and the huge spa is a special treat at the end of the day. The hosts are very accommodating and friendly. We highly recommend this property.
Lovely place, nice outdoor decking environment, great communication and smooth booking process. I did not notice it is attached to the landlord’s place and separated by a glass door, but they were nice people. Also, read it on the reviews that there is no cooktop and only the BBQ outside which was pretty handy. Overall great experience and highly recommend for a family or small group.
Very nice apartment with beautiful outdoor area and kitchenette. We thoroughly enjoyed our stay.
Everything was lovely and clean and great location. The only thing that did not meet expectations was there was no indoor kitchen. Under amenities both kitchen and kitchenette were listed, however there was only a BBQ, Toaster, fridge and microwave with no real cooking facilities, hot plates or oven.
Highly enjoyed our stay utilising the beautiful back yard. We met local dog ‘Kim’ who visited us every morning and made our day.
Was perfect for our little dog as the yard was fully fenced. Short drive to the local shops and beach.
Beautiful guesthouse, which has a comfy bed and set up, amazing spa bath and the garden is stunning. Hosts were fantastic